Title:                  Revenue Enablement Manager
Location:            London (Flexible 1-2 days in the office)

The Revenue Enablement Manager serves as a vital member of our sales team, focusing on maximizing client retention and revenue through strategic rebooking initiatives. This role encompasses the complete sales support lifecycle, from pre-event campaign setup through post-event analysis and customer relationship management.

Key Responsibilities
Sales Process Support

• Support the sales team throughout the complete sales cycle, with emphasis on rebooking processes
• Prepare internal and external communications for rebooking campaigns
• Assist with scheduling and coordinating client rebooking meetings across pre-event, on-site, and post-event phases
• Serve as primary point of contact for client queries at the on-site Sales Suites
• Ensure all sales documentation reflects current pricing and package terms

Data Management & Analysis

• Track and analyse rebooking rates to identify retention improvement opportunities
• Maintain comprehensive rebooking trackers monitoring target clients, bookings, meetings, and revenue performance versus Goals
• Identify sales trends and patterns to inform strategic decision-making
• Prepare analytical insights and reports to drive sales growth and process improvements
• Provide data-driven recommendations for identifying high-probability rebook prospects and key accounts

Campaign Development & Execution

• Develop and implement effective rebooking strategies in collaboration with the sales team
• Create and execute targeted rebooking campaigns including reminders, follow-up communications, and satisfaction surveys
• Set up and manage campaigns within Salesforce
• Support new business campaign development for on-site execution

Requirements

Experience & Background

• Previous experience in sales support, account management, event coordination, or event rebooking management roles
• Understanding of event floorplans, stand booking processes, and exhibitor services
• Experience working in fast-paced, deadline-driven environments

Core Competencies

• Exceptional organizational skills with meticulous attention to detail
• Outstanding written and verbal communication abilities
• Proven ability to work effectively with clients and internal teams under pressure
• Strong problem-solving mindset with proactive approach to challenges
• Ability to manage multiple priorities and meet tight deadlines
• Client-focused approach with commitment to relationship building